In every area of the Group, Guala Closures promotes and strengthens its global leadership through:

Customer satisfaction

• Developing products that meet the needs of customers and the market;

• Making production, products and processes ever more innovative;

• Improving the efficiency and quality of production processes;

• Ensuring a fast, effective and secure standard of service;

• Safeguarding the brands and confidentiality of our customers.

Attention to the consumer

• Ensuring full compliance for our food-contact closures;

• Respecting the environment with particular attention to reducing the environmental impact of production cycles;

• Engaging in important initiatives for communities close to production sites.

The development of human resources

• Ensuring full compliance with ethical-social aspects within the areas of the Group;

• Promoting our corporate values with employees at all levels;

• Fostering professional growth;

• Ensuring safety in the working environment.

Investor satisfaction

• Committing to controlling costs and eliminating inefficiencies and waste;

• Generating added value atll stages of business processes.

Innovation

Our commitments: 26 new patents by 2020

In 2020, 7 new patents were developed: 2 new patents in Italy, 1 in Luxembourg and 4 design models in Italy. We have recorded 25 new patents since the start of the Sustainability Programme, with more than 170 patents and IP (intellectual properties) recorded by 2020. At the end of 2020, we are almost on target. There is no doubt that we will exceed it in the coming months.

Our two major areas of innovation are:
• Connected Closures that meet the high expectations of the market and consumers.
• Eco-design projects which develop products that consume fewer resources, are more recyclable and use new materials which have a lower impact on the environment.

Guala Closures Group counts six R&D centres all around the world:

– Spinetta Marengo (Italy)
– Foetz (Luxembourg)
– San José Iturbide (Mexico)
– Sumy (Ukraine)

– Kirkintilloch (UK)
– Kazanlak (Bulgaria)

Our researchers work in collaboration with all Group departments to support facilities, organised in three different areas: the “customer requests” team, the “widening and
strengthening markets” team and the “thinking outside the box” team.